Privacy Policy - Rugplay

Privacy Policy

Last updated: {LAST_UPDATED}

Important Notice About Account Deletion When you delete your account, all personal information is permanently removed, but some anonymized data may be retained for platform integrity. This is explained in detail below.

1. Our Privacy Commitment

We are committed to protecting your privacy while providing a secure and functional crypto trading simulation platform. This policy explains exactly what data we collect, how we use it, and what happens when you delete your account.

Platform Note: Rugplay is a simulated trading environment using virtual currency ("*BUSS" or "$") with no real monetary value.

2. Information We Collect

2.1 Account Information

  • Email address
  • Username
  • Profile information (name, bio, profile picture)
  • Account preferences and settings
  • Authentication tokens and session data
  • IP addresses and browser/user agent information (for security and session management)

2.2 Trading and Financial Data (Simulated)

  • Transaction history (buy/sell orders, amounts, prices, timestamps)
  • Portfolio holdings and balances
  • Trading patterns and preferences
  • Prediction market bets and outcomes
  • Reward claims and promotional code usage

2.3 Platform Activity

  • Comments and posts on coin pages
  • Likes and interactions with content
  • Login activity and streaks

3. How We Use Your Data

We use your data for:

  • Providing trading platform functionality
  • Maintaining accurate portfolio and transaction records
  • Calculating market prices and liquidity
  • Fraud prevention and security monitoring
  • Platform analytics and improvements
  • Resolving disputes and maintaining system integrity
  • Operating and resolving prediction markets, which may involve automated decision-making as detailed below.

3.1 Automated Decision-Making (Prediction Markets)

Our prediction markets are entirely AI-automated systems that determine outcomes of prediction questions without human intervention. The AI processes publicly available information and platform data to settle expired prediction questions automatically.

No Guarantee of Accuracy: AI decisions are not guaranteed to be correct or accurate. The automated system may make errors in interpreting data or determining outcomes.

Significance and Envisaged Consequences: These automated decisions directly determine whether your prediction bets are won or lost and the corresponding virtual payouts. All outcomes are final once processed.

Limitation of Liability: We are not responsible for any losses, incorrect outcomes, or disputes arising from automated AI decisions in prediction markets. By participating, you acknowledge and accept the risks of AI-automated resolution systems.

4. Account Deletion and Data Retention

14-Day Deletion Process Account deletion is scheduled 14 days after your request. During this period, your account is suspended but you can contact support to cancel the deletion.

4.1 What Gets Permanently Deleted

  • Your personal information (name, email, username, bio, profile picture)
  • Authentication sessions (including IP address and user agent history) and login tokens
  • OAuth account connections
  • Account preferences and settings
  • Portfolio holdings and balances (*BUSS ("$") and simulated coins)
  • Records of your likes on comments
  • Promo code redemption records linked to your account
  • Your user account record itself

4.2 What May Remain (Fully Anonymized)

The following data may remain but is completely disconnected from your identity (your User ID is removed):

  • Transaction records: Trading history (buys/sells, amounts, prices, timestamps) with your User ID removed.
  • Comment content: Your comments will have their User ID removed, the content replaced with "[deleted]", and marked as deleted. Timestamps and like counts (aggregated on the comment itself) are preserved.
  • Prediction bets: Records of bets placed, with your User ID removed.
  • Created coins: Simulated coins you created will remain, but your User ID as creator will be removed.
  • Created prediction questions: Prediction questions you created will remain, but your User ID as creator will be removed.

4.3 Why Some Data Remains Anonymized

Anonymized data serves these legitimate purposes:

  • Market Integrity: Historical transaction data is needed to maintain accurate price charts and trading history
  • Platform Function: Coins and prediction markets must remain functional even after creators delete their accounts
  • Community Content: Comments remain available to preserve discussion threads, but with anonymous authorship
  • System Balance: Transaction records ensure the platform's virtual economy remains mathematically consistent

Important: This anonymized data cannot be linked back to you in any way as all personal identifiers are permanently removed.

4.4 Deletion Timeline

  • Immediate: Account suspended and login disabled
  • 14 days later: Complete deletion process executed automatically
  • Cancellation: Contact support within 14 days to cancel deletion

5. Data Security

We implement industry-standard security measures including:

  • Encryption of sensitive data in transit and at rest
  • Regular security audits and monitoring
  • Access controls and authentication requirements
  • Secure database configurations and backups

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: The right to access the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete data.
  • Erasure (Deletion): The right to request deletion of your personal data (subject to our retention policy and legal obligations, as described in Section 4).
  • Portability: The right to export your data in a structured, commonly used, and machine-readable format.
  • Restrict Processing: The right to request restriction of processing your personal data under certain conditions.
  • Object to Processing: The right to object to processing of your personal data under certain conditions, including for direct marketing purposes (which we do not currently engage in).
  • Rights related to automated decision-making: The right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, except under certain conditions. As described in Section 3.1, we use automated decision-making for prediction market resolution, and we provide information and recourse options.

To exercise these rights, please contact us at {CONTACT_EMAIL}.

7. Consent and Legal Basis

7.1 Explicit Consent Required

By creating an account, you explicitly consent to:

  • Our data collection and processing practices
  • The anonymization and retention policy described in Section 4
  • Processing of your trading data for platform functionality
  • 14-day deletion process with suspension during the waiting period

7.2 Withdrawal of Consent

You can withdraw consent at any time by deleting your account.

8. Data Sharing

We do not sell or share your personal data with third parties, except:

  • When required by law or legal process
  • To prevent fraud or protect platform security
  • With service providers who assist in platform operations (under strict data processing agreements)

9. International Data Transfers

Your data may be processed outside the EU. We ensure adequate protection through standard contractual clauses and appropriate safeguards as required by GDPR.

10. Cookies and Tracking Technologies

We use cookies solely for authentication and session management purposes. These essential cookies are necessary to maintain your login state and provide secure access to your account.

11. Contact and Complaints

For privacy-related questions or to exercise your rights:

  • Email: {CONTACT_EMAIL}
  • To cancel account deletion: Contact us immediately at the above email
  • You have the right to lodge a complaint with your local data protection authority

12. Policy Updates

We will notify you of material changes to this policy via email and platform notifications. Continued use after changes constitutes acceptance of the updated policy.

Last Updated: {LAST_UPDATED}

Contact: {CONTACT_EMAIL}

Platform: Rugplay - virtual cryptocurrency trading simulation